Player Wellbeing · Safe Play · Support
Gaming at Kriky is meant to be fun — a way to relax, enjoy some competition, and maybe win a bit along the way. But we know that for some players, it can become more than that. This page explains every tool and resource Kriky provides to help you stay in control of your gaming, every single session.
Minimum age to play on Kriky
Support available for all players
Minimum deposit limit you can set
All responsible gaming tools are free
Our Commitment
At Kriky, responsible gaming isn't a box we tick — it's something we genuinely care about. Every player who registers on our platform is a real person, and we take that seriously. We've built a full set of responsible gaming tools directly into the platform so that you can set your own limits, take breaks, and get help if you ever need it — without having to jump through hoops.
The truth is, most people who play on Kriky do so without any problems. They set a budget, stick to it, enjoy the games, and move on with their day. But gambling problems can develop gradually, and they can affect anyone — regardless of how experienced you are or how much you earn. That's why responsible gaming tools are available to every Kriky player from day one, not just those who ask for them.
Bangladesh has a growing online gaming community, and Kriky is proud to be a platform that puts player safety at the centre of everything we do. Whether you're a casual player who enjoys a few rounds of Keno after work, or someone who plays Texas Hold'em more seriously, the same protections apply to you.
This page covers everything: the warning signs of problem gambling, the tools Kriky provides, how to use them, and what to do if you feel like things are getting out of hand. Read it once, bookmark it, and know that support is always here when you need it.
Gambling is not a way to make money or solve financial problems. Every game on Kriky involves risk. Only ever play with money you can genuinely afford to lose, and never chase losses.
Set a budget before you start playing and stick to it, no matter what happens during the session.
Never gamble with money you need for rent, food, bills, or other essential expenses.
Take regular breaks. Set a time limit for each session and stop when the time is up.
Never chase losses. If you've lost your session budget, stop. Chasing losses almost always makes things worse.
Don't play when you're stressed, upset, or under the influence of alcohol. Emotions affect decision-making.
Keep gaming in perspective. It's entertainment — not a job, not an investment, not a solution to problems.
Tools Built Into Kriky
Every one of these tools is free, available immediately from your account settings, and designed to put you in control of your own gaming experience.
Set a daily, weekly, or monthly deposit limit on your Kriky account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
Set a maximum session duration so Kriky automatically reminds you — or logs you out — when your time is up. A simple way to keep gaming sessions short and intentional rather than letting hours slip by unnoticed.
Define the maximum amount you're willing to lose in a day, week, or month. When you hit that threshold, Kriky stops accepting bets for the remainder of the period. Your budget, your rules.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended for gaming — you can still withdraw any remaining balance, but you cannot deposit or place bets.
If you feel you need a longer break, self-exclusion lets you close your account for a minimum of 6 months or permanently. During self-exclusion, your account cannot be reopened early under any circumstances.
View a full breakdown of your gaming activity — deposits, withdrawals, bets placed, and net results — for any time period. Seeing the real numbers helps you make informed decisions about your gaming habits.
Step by Step
Setting limits on Kriky takes less than two minutes. Here's exactly how to do it from your account dashboard.
Go to kriky.vip and log in with your registered mobile number and password. If you don't have an account yet, registration takes 90 seconds.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" tab in your settings panel. All available tools — deposit limits, loss limits, session timers, and self-exclusion — are listed here.
Choose the tool you want to activate, enter your preferred limit or duration, and confirm. Limits that reduce your spending take effect immediately. Increases require a 7-day waiting period.
Check your activity statement every week or month to see how your gaming compares to your limits. Adjust as needed — your situation changes, and your limits can too.
Know the Signs
Problem gambling doesn't always look obvious. It can creep up gradually. Ask yourself these questions honestly — if you answer yes to two or more, it may be time to take a break or seek support.
Do you spend more money on gaming than you originally planned?
Do you find yourself thinking about gambling when you're doing other things?
Have you ever borrowed money or sold something to fund your gaming?
Do you chase losses — keep playing to try to win back money you've lost?
Have you hidden your gaming activity from family or friends?
Do you feel anxious, irritable, or restless when you're not able to play?
Has gaming started to affect your work, studies, relationships, or sleep?
If you answered yes to two or more of these questions, please consider activating a cool-off period or self-exclusion, and reach out to our support team at [email protected].
Serious About Stopping
Self-exclusion is the strongest responsible gaming tool Kriky offers. When you self-exclude, your account is fully suspended — you cannot log in, deposit, or place any bets for the duration of your chosen exclusion period. This is not a soft restriction. It is a hard block.
Self-exclusion periods at Kriky start at 6 months and can be set for 1 year, 3 years, or permanently. During the exclusion period, you can still contact support to withdraw any remaining balance, but the account cannot be reactivated early under any circumstances — not even if you change your mind.
We take self-exclusion requests seriously. Once submitted, the exclusion is processed within 24 hours and confirmed by email. If you attempt to create a new account during a self-exclusion period, Kriky's systems are designed to detect and block this.
Requesting self-exclusion is a sign of strength, not weakness. Kriky's support team will process your request without judgement and with full confidentiality.
Self-Exclusion Options
Minimum period
Standard period
Extended period
Permanent closure
Once self-exclusion is active, it cannot be reversed early. This is intentional — it's designed to protect you even when you feel the urge to return.
Common Questions
We're Here For You
Kriky's support team is available 24 hours a day, 7 days a week. Whether you want to set a limit, take a break, or just talk through your concerns, we're here.
Chat with a real support agent directly from the Kriky platform. Available 24/7. For responsible gaming requests, just say "I need help with responsible gaming" and you'll be connected to a specialist.
Send your responsible gaming request or concern to [email protected]. Use the subject line "Responsible Gaming" so your message is routed to the right team. We respond within 24 hours.
Most responsible gaming tools — deposit limits, session timers, cool-off periods — can be activated instantly from your account settings without needing to contact support at all.
A Note From Kriky
Gaming is entertainment. It's supposed to be fun. If it ever stops feeling that way, please use the tools on this page or contact us at [email protected]. Review our Terms and Conditions and Privacy Policy for full details on how we protect our players.